Contact

GET IN TOUCH WITH US

Customer Service Hours
⏰ Monday – Friday: 9 a.m. – 5 p.m. (Greece Time)
📅 Closed on weekends & public holidays

For general inquiries or customer support, you can contact us via:
📧 Email: info@kallistaathens.gr

We look forward to assisting you!

Do you need help?

Frequently Asked Questions

Order

How can I track my order?

You will receive a tracking link via email once your order has been shipped.

Do you ship worldwide?

Yes, we do international shipping! Delivery times vary depending on your location.

When will I receive my order?

We ship worldwide and aim to deliver orders within 3–7 business days, depending on your location. All orders are processed within 1–3 business days before shipment. Once your order has shipped, you will receive a tracking link via email. Shipments are made Monday through Friday (excluding public holidays). Please note that during peak periods or promotional events, processing and delivery times may be slightly longer. Thank you for your patience!

Can I return my order?

Yes! We offer a 30-day return period from the day you receive your order. Just send it back within this time frame—no questions asked. For all details, please see our Returns Policy.